Privacy Policy
1. About This Policy
World Landmark CO., LTD. ("we", "us", or "GC") takes the protection of your personal data seriously. This policy explains what information we collect through this website (worldoflandmark.com), how we use it, who we share it with, how long we keep it, and what rights you have.
This policy applies to all pages and forms on this website, including the Product Catalog inquiry, the Cross-Border Service Diagnostic Form, and the Service Partner application.
2. What We Collect
We only collect information that you actively submit through our forms. You may browse all content on this website without providing any personal data.
2.1 Product catalog inquiry
- Company name, contact person's name, email address
- Other contact method (LINE / WhatsApp / phone, optional)
- Your message and the list of products you selected
2.2 Cross-border service diagnostic form
- Company name, contact person's name, job title, email, other contact method
- Referrer and how you heard about us
- Country of company registration, brand names, product categories and characteristics
- Target markets, export and overseas experience, e-commerce and retail channel experience
- Revenue targets, launch timeline, current challenges and additional notes
2.3 Service partner application
- Company name, name of the company representative, contact person's name
- Phone number, email address, other contact method
- Services you can provide
2.4 Technical data collected automatically
Our hosting provider records server access logs for operational and security purposes, including your IP address, browser type and time of access. We do not cross-reference these logs with the data you submit through forms. Google Analytics collects device and browser information, approximate location, pages viewed and interaction events only after you consent. We do not send names, email addresses, company names or free-text form responses to Google Analytics.
3. Purposes and Legal Basis
We collect the above data in order to:
- Assess your cross-border service needs and arrange for a consultant to contact you
- Provide product quotations and partnership terms
- Match you with suitable service partners
- Establish and maintain client and partner relationships, and carry out necessary accounting
Our legal basis under Taiwan's Personal Data Protection Act is the existence of a contractual or quasi-contractual relationship, together with the consent you give when submitting a form. If you are located in the European Economic Area, we rely on GDPR Article 6(1)(a) consent and 6(1)(b) steps taken at your request prior to entering into a contract.
4. Sharing and Processing by Third Parties
We do not sell, rent or trade your personal data to any third party.
We use the following service providers to operate our services. They may process your data only on our instructions:
| Provider | Purpose | Data location |
|---|---|---|
| Supabase | Database and file storage | Overseas cloud |
| Netlify | Website hosting and server logs | Overseas cloud |
| Formspree | Forwarding of service partner applications | United States |
| Google Workspace / Apps Script | Notification emails and PDF generation | Overseas cloud |
| Google Analytics | Website traffic and interaction analytics after you consent | Overseas cloud |
| Google Fonts | Web font delivery (transmits your IP address to Google) | Overseas cloud |
We may also disclose your data where required by law, a court or a competent authority; where necessary to exercise or defend legal claims; or where you have separately consented.
5. International Transfers
The service providers listed above operate servers outside Taiwan. When you submit a form, your data is transferred to and stored on those providers' systems. We select providers that maintain industry-standard security measures and require them to process data only for the purposes we specify.
6. Retention Period
Inquiries and diagnostic submissions that do not lead to a relationship: retained for 2 years from the date of last contact, then deleted.
You may ask us to delete your data earlier at any time, except for accounting records we are legally required to keep.
7. Your Rights
Under Article 3 of Taiwan's Personal Data Protection Act, you may:
- Enquire about and request to review your data
- Request a copy of your data
- Request correction or completion of your data
- Request that we cease collecting, processing or using your data
- Request deletion of your data
If you are located in the European Economic Area, you additionally have the right to data portability, the right to object to processing, and the right to lodge a complaint with a supervisory authority.
To exercise these rights, please email the address at the bottom of this page. We will respond within 15 business days of receiving your request. We may need to verify your identity first in order to protect your data.
8. Cookies and Tracking
We use browser local storage to remember your language preference and analytics consent choice. To change your choice, clear this site’s stored data in your browser settings and reopen the page to choose again. Withdrawing consent does not affect processing that took place before withdrawal.
9. Data Security
We apply reasonable technical and organisational measures to protect your data, including site-wide HTTPS encryption, database-level access control so that only authorised personnel can read the data, role-based permissions in our administration system, and least-privilege access for public-facing services.
Please note that no transmission over the internet can be guaranteed to be completely secure. In the event of a data breach that materially affects your rights, we will notify you and the competent authority as required by law.
10. Minors
This website provides business-to-business services and is not directed at minors. We do not knowingly collect personal data from anyone under the age of 18.
11. Changes to This Policy
If we revise this policy, we will update the "last updated" date on this page. Where changes are material, we will notify you by email or by a notice on this website.
12. Contact Us
If you have any question about this policy or about your personal data, please contact us: